Wig Policy
PROCESSING & SHIPPING TIME
Ready to Ship Wigs have Same day Processing (processing time 1-2 business days) when orders are placed before 4PM EST. Orders placed after will be processed the following business day. After the processing time the wigs are then shipped using USPS Priority Mail 2-3 Day Shipping (US Orders)
Made to Order Wigs can take up to 5-7 days to process. During this time I am receiving the hair from my vendor and making the wig. After that time is over, the hair is shipped using USPS Priority Mail 2-3 Day shipping (US Orders)
REFUNDS
Due to the nature of this business, there will be no refunds on Ready to Ship Wigs and Made to Order Wigs.
RETURN/ EXCHANGE
Returns are not accepted. If you are unsatisfied with your wig after receiving it, we will try our best to accommodate it to your liking, but no refunds or exchanges will be rendered.
CANCELLATION
If you have placed an order and would like to cancel your order, there will be a $25 flat fee deducted. Cancellations are only accepted within 48 hours of original purchase date.